1. GENERAL PROVISIONS1.1. This Public Offer Agreement ("Agreement") is an official offer by NOVACRM LLP, registered at Stoney Works, 8 Stoney Lane, London, United Kingdom, SE19 3BD ("Company"), to any individual or legal entity ("Customer") to enter into an agreement for the provision of services via the website nova-kommo.com.
1.2. The use of the Company's services by the Customer signifies full acceptance of the terms of this Agreement without any reservations.
2. SUBJECT OF THE AGREEMENT2.1. The Company provides digital services related to customer relationship management (CRM), project management, and related functionalities via the nova-kommo.com website.
2.2. The list of available services, pricing, and features are detailed on the website and may be updated from time to time.
3. ACCEPTANCE AND ENTRY INTO FORCE3.1. This Agreement is considered accepted by the Customer upon successful registration on the website and/or making a payment for the services.
3.2. The Agreement is effective from the date of acceptance and remains in force until terminated by either party in accordance with this Agreement.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES4.1. The Company shall:
- Provide access to the services in accordance with the terms described on the website.
- Ensure the confidentiality of Customer data as outlined in the Privacy Policy.
- Maintain service availability, except for maintenance and force majeure events.
4.2. The Customer shall:
- Provide accurate registration and payment details.
- Use the services in accordance with applicable laws and the terms outlined in this Agreement.
- Not attempt unauthorized access or interfere with the website's functionality.
5. PAYMENT TERMS5.1. The Customer shall pay for the services according to the pricing available on the website.
5.2. Payments are processed via secure third-party payment providers. The Company does not store payment details.
5.3. In case of subscription-based services, payments are charged automatically at the beginning of each billing period unless canceled by the Customer.
6. REFUND POLICY6.1. The Company offers refunds in cases where the service was not provided as described. Refund requests must be submitted within 14 days of purchase.
6.2. Refunds will not be issued for partial use of the service or for failure to comply with the Agreement terms.
7. LIABILITY AND LIMITATIONS7.1. The Company is not liable for interruptions in service due to force majeure circumstances, including but not limited to cyber-attacks, natural disasters, government regulations, or technical failures beyond the Company’s control.
7.2. The Customer is responsible for ensuring the security of their account credentials and data.
8. TERMINATION8.1. The Customer may terminate this Agreement at any time by ceasing the use of the services and canceling their account.
8.2. The Company reserves the right to suspend or terminate the Agreement if the Customer violates its terms.
9. FINAL PROVISIONS9.1. The Company may update the terms of this Agreement. Customers will be notified of significant changes.
9.2. Disputes arising from this Agreement shall be resolved in accordance with the laws of the United Kingdom.
10. CONTACT INFORMATIONFor any inquiries regarding this Agreement, please contact: NOVACRM LLP
Stoney Works, 8 Stoney Lane, London, United Kingdom, SE19 3BD
Email:
sale@nova-kommo.com