Analytics

Reports (Analytics) in Google Sheets

Generate visual reports on key data from Kommo: leads, tasks, contacts, companies, calls. All analytics are collected automatically.

Features

Automatic generation of reports
Reports on leads, tasks, calls
Uploading to Google Sheets
Custom filters
Flexible data update time
Ready-made report templates
Reports on employees and teams
Full transparency of numbers

Installation and setup guide

Detailed guide for working with widget "Reports (Analytics) in Google Sheets"

Creating a new report

  1. Click Add report.
  2. Enter a name for the report.
  3. Click Add.

Setting up the indicator

  • Click Add indicator.
  • Specify the name of the indicator and select the report in which it is created.
  • Define the entity on which the report is based (leads, tasks, calls, etc.).

⚠ If uploading does not occur, check whether [email protected] has access to the table

  • In the Google Sheets URL field, insert a link to the table.
  • In access to the table, specify “Everyone can edit via the link.”
  • For restricted access, add the email: [email protected]
  • Specify the cell or range of cells where the data will be uploaded

Set the update time:

  • You can select "Every hour".
  • Or set a specific time manually by clicking on +, select the time and click OK
  • In the Data to insert field, select an indicator (for example, the amount of leads, the number of tasks, the duration of calls).
  • Cell with date/time to fill only for the current date/time - this is a setting that records the indicator only for the current day; for this you need to specify a cell with date/time
  • If a cell with a date simply contains a date, then you will only be unloaded if this date has arrived. You can also specify a date range, for example, monthly. Then a row or column will be filled in indicating the period that includes the current day and current time.

Data filtering

  • Select the metrics you want to filter by.
  • Specify filter values.
  • You can also enter a table cell filter by selecting Insert key in the drop-down list
  • After completing the setup, you need to save the report by clicking on Save

Additional features

Inserting filters from Kommo:

  • Set up the filter directly in Kommo itself, copy it
  • Go to the report and paste the link into the URL filter field
  • The entity will automatically change and the filter settings will be filled in

Multiple reports in one document

Reports can be built on different pages of Google Sheets, for this:

  • Add a new sheet in Google Sheet
  • Copy the link to the sheet.
  • Paste it into the Google Sheets URL field.
  • Complete the remaining settings.

Copying a report

  • Inside the report, click Copy.
  • A copy will be created, marked "copy".

Update the report

  • Go to the report.
  • Click Update.

Limits:

Optimization methods:
Reduce the update frequency (for example, once a day instead of every 30 minutes).
Use the fix for today option (data only for the current day).

  • Maximum300 cellsper report.
  • Maximum10000 cellsper day per account.
  • In the widget statistics block you can track how many cells have already been unloaded today.

Ready-made Templates

  • Go to the Ready templates tab.
  • Select the appropriate template → click Add.
  • In the wizard that opens, fill in your information.
  • If necessary, create new fields by clicking Create Field.
  • Click Save.

How to add report data to your desktop

  1. Go to the generated report, select File → Share → Publish on the Internet.
Publish on the Internet
  1. Copy the link.
Copying a link
  1. Go to Kommo on your desktop. Click on Customize.
Customize your desktop
  1. In the free space, click on +, in the menu select Add your widget.
Add your widget
  1. Paste the link, specify Width/Height and click Save.
Paste link and save
  1. Save the widget settings.
Saving widget settings